If you have any comments or suggestions, or if for any reason you are dissatisfied, you can contact your investment advisor directly or speak with your branch manager.
If you wish to file a complaint, please see page 19 of the Relationship Disclosure Document and Agreements.
For any question about accessing the secure site, call 1-866-557-1414, Monday to Friday between
8.30 a.m. and 5.00 p.m.
If this is your first time logging on to the secure site, you need to call your Investment Advisor first. They’ll confirm your identity and give you a temporary password. Once you log on you’ll be prompted to change it.
For any matter involving AccèsD that is not related to your Desjardins Securities account, please call 1-800-CAISSES, or go to Desjardins - External link. This link will open in a new window..